{"id":15,"date":"2024-03-26T21:25:37","date_gmt":"2024-03-26T15:55:37","guid":{"rendered":"https:\/\/giftin3d.com\/?page_id=15"},"modified":"2024-04-02T16:52:44","modified_gmt":"2024-04-02T11:22:44","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/giftin3d.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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<\/p>\n

This Refund and Refund Policy (“Policy”) governs the cancellation of orders and refund process for purchases made through the giftin3d.com website related to 3D printed e-commerce products. By placing an order through our website, you agree to abide by this Policy.<\/p>\n

1. Order Cancellation<\/h2>\n

You may cancel your order for a full refund within 4 hours of placing the order. To cancel an order, please contact our customer support team at support@giftin3d.com with your order details.<\/p>\n

2. Return Eligibility<\/h2>\n

Refunds may be issued under the following circumstances:<\/p>\n

Cancellation: Orders canceled within the specified timeframe are eligible for a full refund.
Defective Products: If you receive a defective or damaged product, you may be eligible for a refund or replacement. Please contact our customer support team along with substantial proof of product being received defective within 2 days of receiving the product to initiate a refund or replacement request.
Non-Delivery: If your order is not delivered within the estimated delivery time frame and cannot be located, you may be eligible for a refund.<\/p>\n

3. Refund Process<\/h2>\n

Refunds will be processed within 3 business days of approval. The refund will be issued to the original payment method used for the purchase.<\/p>\n

4. Non-Refundable Items<\/h2>\n

Certain items may not be eligible for a refund, including:
Customized or personalized products.
Products that have been used, altered, or damaged after delivery.<\/p>\n

5. Return<\/h2>\n

If you are returning a product for a refund or replacement due to defect or damage, we will provide instructions for return shipping. Return shipping costs may be covered by giftin3d.com or the customer, depending on the circumstances.<\/p>\n

6. Contact Us<\/h2>\n

If you have any questions or concerns about our cancellation and refund policy, please contact us at support@giftin3d.com.<\/p>\n

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